Talk:Bug report

Alternate system

I think it would be better to work with the existing bugzilla concepts, so here's a proposal.

UNCONFIRMED: These are bugs reported by regular users (currently disabled); > NEW if the bug can be confirmed [bug triager]; > RESOLVED INVALID if it's not a bug. [bug triager]; > RESOLVED WORKSFORME if it can't be reproduced. [bug triager]
NEW: Confirmed bugs. No special action is required, but further testing should be done where needed.; > ASSIGNED when appopriate [bug lead]
ASSIGNED: Bug assigned to a developer for fixing. Only a limited number of bugs should be assigned at any given time.; > RESOLVED FIXED if the bug is fixed [dev]; > RESOLVED WONTFIX if the dev refuses to fix it [dev]; > RESOLVED REMIND to postpone the bug [dev]; > RESOLVED LATER to postpone the bug [dev]
RESOLVED: These bugs are "finished" according to the last person to change them.; > VERIFIED to confirm the resolution [bug triager]
VERIFIED: These bugs have been independently confirmed as "finished".
CLOSED: Not used.

Note that since normal users can't report bugs, all added bugs are implicitly confirmed by the person adding them, and start in NEW.

Bug triagers can also change the severity and priority fields to help the bug lead make decisions on which bugs to assign.

Priority suggests how fast the bug should be fixed:

Severity indicates how much damage the bug does:

Blocker: A new version cannot be released until this bug is fixed.; This field makes most sense for bugs in test server/client.
Severe: Major exploits.; Widespread crashes.; Significant number of users unable to play properly.
Major: Minor exploits.; Uncommon crashes.; Small number of users unable to play properly.
Normal: The default
Minor: Bugs with easy workarounds.; Unessential features.
Trivial: Spelling errors, incorrect message text.; Other cosmetic errors.
Enhancement: Feature request. Bugs with this severity should be closed.