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Common Solutions to wurm bugs (Beta)

702 bytes removed, 03:26, 6 November 2005
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Reformatted to create a table of contents.
=[[Category:Technical Details]]==Comon Bugs Database===
===Introduction===
This was created by IceDevil to try and reduce the numbers of posting in bugs and problems.
Using information from bugs and problem this database of bug data was created.
Have a look at [[Client Log Messages]] for more common errors and solutions.
'''----===Graphical Errors'''===
* ====Water reflections are all one colour.====* ====All the graphics are bags with X’s on them.====
'''----===Installation Problem'''===
* ====The launcher asks for a directory to install wurm but gives the error ‘There was a problem opening the wurm online work directory. Please locate it again or select a new directory.’====
'''----===Can’t access the game''' * When pressing play a black window opens and a message box appears with the error ‘The game renderer thread stopped due to an exception’ Also may occur with just a black screen appearing. * The game loads, it attempts to connect to the server then shuts down. * The play button is grayed out even though the update has succeeded. * When pushing the play button, the window disappears and the message box appears with the message ‘Wurm online is already running’.===
* The play button is grayed and updates have failed.  * Then game won’t start and when checking the log file the line: ''‘Crash (hard): Error starting Wurm Onlinejava.lang.UnsatisfiedLinkError: no jogl in java.library.path’ is found.'' ----  '''Error:''' ====When pressing play a black window opens and a message box appears with the error ‘The game renderer thread stopped due to an exception’====
Also may occur with just a black screen appearing.
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 '''Error:'''  ====The game loads, it attempts to connect to the server then shuts down.====
'''Is the graphics card Intel?'''
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  '''Error:''' ====Water reflections are all one colour.====
'''Is the graphics card ATI?'''
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  '''Error:''' ====The play button is grayed out even though the update has succeeded.====
Does your username have spaces, digits or any other special characters?
----
  '''Error:''' ====The launcher asks for a directory to install wurm but gives the error ''‘There was a problem opening the wurm online work directory. Please locate it again or select a new directory.’''====
'''Did you create a new directory for wurm (e.g. C:\wurm\)?
----
  '''Error:''' ====When pushing the play button, the window disappears and the message box appears with the message ''‘Wurm online is already running’.''====
'''Is wurm running?
----
  '''Error:'''  ====The play button is grayed and updates have failed.====
'''If update failed.'''
----
  '''Error:''' ====Then game won’t start and when checking the log file the line:contains ''no jogl in java.library.path''====
''‘Crash (hard): Error starting Wurm Online
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