If you have made a payment and not received your purchase
, check [http://forum.wurmonline.com/index.php?/topic/91140-premium-payment-problems/ this forum post] for some things to check regarding the payment. If no issues are found with your Wurm account or PayPal account, you can send an email to
[mailto:[email protected] [email protected] ] including details of your purchase (
your PayPal transaction number, a copy of your email receipt, what you purchased,
and which
avatar account
you purchased it
was for, the transaction numberon) and your case will be looked at
and responded to within 48 hours during weekdays.
Use this support option if you are having issues with emailing or have another concern.