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=== What do CM's CMs do? ===CM's CMs fill two important roles. What most people are aware of is that they moderate the public chat channels and enforce the chat rules. Behind the scenes, CM's also take /support calls to assist players when GM's are unavailable, and resolve calls that can be fixed without GM intervention. They are also able to reach GM's across multiple servers if necessary.
=== The Chat Rules ===If you do not follow the rules you can find yourself muted. If you receive an unofficial warning in one of the # They moderate all public chat channels do not argue! If you strongly disagree, send and enforce the CM a '''private''' message about it, as starting an argument in kchat is likely to get you muted as wellchat rules. Receiving an official warning is also something you should # They take up in private with the CM in question/support calls to assist players when GMs are unavailable, or if you feel uncomfortable with and resolve calls that, any other CM or can be fixed without GMintervention. Warnings They are on your account's record, as are mutes, and it's not a good idea able to collect these! reach GMs across multiple servers if necessary.
* You (If players do not follow the player) have said something from the list above. * Moderator tells you rules they can find themselves muted, which means that is unacceptable. ([[Devs]] and [[GMs]] can skip this step if they feel the need) * You continue to break cannot talk in the rules.* An official mute warning is given. This will appear in that scary orange color in your event window. * You continue to break public channels until the rules.* You are Muteed. The length of mute determined by moderator. (Minimum of 1 hout, and not to exceed 24 hours)* The CM expires or GM will post a log of the incident where it can be reviewed by the GM team, both to determine if proper action was taken, and if any further action is neededlifted.
==== <ins>Things they may If you receive an unofficial warning in one of the chat channels do not do:</ins> ====argue! If you strongly disagree, send the CM a '''private''' message about it, as starting an argument in kchat is likely to get you muted as well. Receiving an official warning is also something you should take up in private with the CM in question, or if you feel uncomfortable with that, any other CM or GM.
* Vendetta '''Official warnings are on your account's record, as are mutes. They don, and it's not a good idea to collect these! '''t like you, so they mute you. * Mutes === Procedure for things they find personally offensive. mutes === * Casual muting (just for A player has said something that violates the hell of it) chat rules. * Mute a GMA CM tells them that is unacceptable, or attempt towhich is an unofficial warning.* Mute you because you Player Killed them and they are angryThey continue to violate the rules.* Mute you because of something you said An official mute warning is given. This will appear in that scary orange color in localthe offender's event window. * Mute you permanentlyThey still continue to violate the rules. * They are required to refer any cases where they feel an extended Muted. The length of mute is needed to will be determined by moderator, with a GMminimum of 1 hour, and will not exceed 24 hours.* Mute you in The CM will post a manner inconsistent with log of the incident where it can be reviewed by the procedure posted above.* Abuse their positionGM team, both to determine if proper action was taken, or pose as a GMand if any further action is needed.
Removed chat rules and added a link to the forum's posting of the rules. Cleanup of remaining information
{{disclaimer}}
== Who What are Chat Moderators ==A CM is a player that has taken on responsibilities in addition to playing the game. While there is no formal application process players that are being considered go under review by the GM's and if the consensus is positive the player may be offered the position if the server they play on could use more support. Players can express their interest in the position to GMs though most are recommended by current team members. The Head GM makes the final decision. Ideally CM's are experienced players that have no history of chat infractions or game violations.
===<center>This is a non-exhaustive list of reasons you may be muted:</center>=The Chat Rules ==<div style="-moz-border-radiusAll chat rules are listed on the Wurm forum [http:10px; border:1px solid #ffffff; margin-bottom: 1em; padding: .5em 1em; background: #e8f1ff; -moz-outline-style: outset; -moz-outline-radius: 10px; -moz-outline-color: #0e0e0e; font-size: 100%; width:600px; display: block; margin-left: auto; margin-right: auto">* Talk of/about illicit drug use, possession, or sale/forum.* Use of vulgar languagewurmonline. * Discuss R rated themes, please keep chat PG, many players are very youngcom/index. * Any discriminatory remarks about someone's race, creed, sexuality, or lifestyle.* If you say something that is offensive to a large group of people.* Discussion of macros.* Spamming php?/topic/2126-chat.* Flaming.* If you are excessively combative or argumentative when warned or asked to change the subject.* Attempting to pose as someone working for the game. (e.g. CA, CM, GM, PR, or a Developer).* [[:wikipedia:Troll (Internet)|Trolling]-rules/ here].* Argumentative or abusive behavior towards CM's or GM's about warnings - do this in private if you must!</div>==== <ins>Procedure(s) for mutes:</ins> ====
''Note: mutes are limited in time and lifted by the server when the time elapsed or a moderator lifts the mute.''
== Application process ==
While there is no formal application process, players can express their interest in the position to GMs, although most are recommended by current team members. Ideally, CMs are experienced players that have no history of chat infractions or game violations.
Players that are being considered go under review by the GMs and, if the consensus is positive, the player may be offered the position if the server they play on could use more support. The Head GM makes the final decision on whether a payer is offered the CM role.
See also [[GMs|Game Masters]]
{{WurmStaff}}
[[Category:Babel/M]]
